Returns Policy

We hope you are delighted with your purchase from hearthsideform.com. However, if for any reason you are not completely satisfied, you may return your item(s) for a refund or exchange, subject to the terms outlined below.

Returning Your Item

If you wish to return a product, please ensure it is unused, in its original packaging, and returned within 28 days of receipt. To initiate a return, please visit our Returns Portal at hearthsideform.com and follow the instructions to generate a return label and confirmation.

Once we receive your returned item(s), we will process your refund or exchange as quickly as possible. Please note that returns must be sent back via a tracked shipping method, and we recommend retaining proof of postage until your refund is issued.

Refunds and Exchanges

Refunds will be issued to the original payment method once the returned items have been received and inspected. Please allow up to 10 business days for the refund to appear in your account, depending on your financial institution’s processing times.

Exchanges are subject to product availability. If the item you would like to exchange for is not in stock, we will issue a refund instead.

Non-Returnable Items

Certain items may not be eligible for return, including personalized or custom-made products, perishable goods, or items marked as final sale. Please check the product description before purchasing.

Faulty or Damaged Items

If you receive a defective, damaged, or incorrect item, please contact us via hearthsideform.com within 14 days of delivery. We will arrange for a free return and either replace the item or issue a full refund.

International Returns

International customers are responsible for return shipping costs unless the item is faulty or was sent in error. Import duties and taxes are non-refundable unless otherwise required by local law.

How to Contact Us

For any questions regarding our Returns Policy, please visit hearthsideform.com for further assistance.

Thank you for shopping with us. We strive to ensure your experience is seamless and satisfying.